Privacy Policy
Your privacy is important to us. This policy explains how RexZ Cloud collects, uses, and protects your personal information.
Last updated: March 1, 2025
Quick Overview
Key points about how we handle your data
Data Protection
We use industry-standard encryption and security measures
No Data Selling
We never sell your personal information to third parties
User Control
You can access, modify, or delete your data anytime
Transparency
Clear information about what data we collect and why
1. Information We Collect
Account Information
When you create an account, we collect your email address, username, and password. We may also collect optional profile information such as your name and company details.
Service Usage Data
We collect information about how you use our services, including server configurations, resource usage, API calls, and performance metrics. This helps us provide better service and troubleshoot issues.
Payment Information
For billing purposes, we collect payment information through secure third-party processors. We do not store complete credit card numbers on our servers.
Technical Information
We automatically collect technical information such as IP addresses, browser types, device information, and access logs to ensure security and improve our services.
2. How We Use Your Information
- Provide and maintain our hosting services
- Process payments and manage billing
- Provide customer support and technical assistance
- Improve our services and develop new features
- Send important service notifications and updates
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, such as payment processors, cloud infrastructure providers, and analytics services. These providers are bound by confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of RexZ Cloud, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures for data breaches
5. Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service provider
To exercise these rights, please contact us at privacy@rexzcloud.com or through your account settings.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained while your account is active and for a reasonable period after account closure for legal and business purposes. Usage data and logs are typically retained for 90 days unless longer retention is required for security or legal reasons.
7. International Data Transfers
RexZ Cloud operates globally, and your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including compliance with applicable data protection laws and regulations such as GDPR and CCPA.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@rexzcloud.com
Address: RexZ Development Privacy Team
Response Time: We aim to respond within 30 days
This Privacy Policy is maintained by RexZ Development in compliance with international privacy laws and regulations.
Privacy policy managed by RexZ Development